THE BOARD REPORT
Corporate boards look to take on jargon
Although jargon persists in the corporate world, directors are taking steps to banish it from the boardroom and beyond. As part of that effort, boards look to sharpen their own communication skills to better engage with investors, who increasingly want to talk strategy with them. To tackle the issue of jargon, the government sector has mandated plain language, which could offer some lessons for the private sector.
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Research: Confusing bank jargon could be driving financial vulnerability
New research of 2,000 UK adults shows that banking customers are feeling alone and confused about their finances at a time of economic uncertainty. The new report indicates a lack of clarity in financial language with 20% of customers claiming they do not understand the language used to describe financial products. In light of this new data, experts are suggesting banks make an effort to communicate in plain language, avoid jargon, and provide educational resources to help customers better understand financial terminology.
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